Privacy Policy
Your privacy and data security are fundamental to our service
1. Introduction
Aconsus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered automated trading platform (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
- • Email address and account credentials
- • Name and contact information
- • Payment and subscription details
- • Broker API keys (encrypted and securely stored)
2.2 Trading Information
- • Portfolio data and trading history
- • Trading preferences and risk settings
- • Market analysis and signal data
- • Performance metrics and analytics
2.3 Technical Information
- • Device information and browser type
- • IP address and location data
- • Usage patterns and system logs
- • Cookies and similar tracking technologies
3. How We Use Your Information
- Service Delivery: Execute automated trades and provide portfolio management
- Account Management: Maintain your account and process payments
- Communication: Send service updates, alerts, and support responses
- Improvement: Analyze usage patterns to enhance our AI algorithms
- Security: Detect and prevent fraudulent activities
- Compliance: Meet legal and regulatory requirements
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:
- • With broker partners to execute trades (API keys remain encrypted)
- • With service providers who assist in operating our platform
- • When required by law or to protect our legal rights
- • With your explicit consent for specific purposes
5. Data Security
We implement industry-standard security measures to protect your information:
- • 256-bit SSL encryption for all data transmissions
- • Encrypted storage of sensitive information and API keys
- • Regular security audits and penetration testing
- • Multi-factor authentication options
- • Strict access controls and monitoring
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Upon account deletion, we will remove personal data within 90 days, except where retention is required for legal compliance, dispute resolution, or fraud prevention.
7. Your Rights and Choices
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at support@aconsus.com
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage cookie preferences through your browser settings, though some features may not function properly without cookies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our Service after changes constitutes acceptance of the updated policy.
11. Contact Information
For privacy-related questions or concerns, please contact us:
Email: support@aconsus.com
Address: attemic SRL
Via Enrico Fermi 18
39100 Bolzano, Italy
12. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process personal data based on:
- • Contract performance: To provide our services
- • Legal obligations: To comply with applicable laws
- • Legitimate interests: To improve our services and protect against fraud
- • Consent: Where explicitly provided for specific purposes